Technical Writing/Documentation
Technical communication that creates organization and structure from chaos and communicates the technical world to the rest of the world. Development and production of interactive learning/training systems, such as online help systems, tutorials, and other learning devices that help customers at all skill and experience levels become comfortable and proficient.
- Authoring and editing — multiple publication types, formats, and media
- Web-based training (WBT), computer-based training (CBT), and associated learning materials
- Content management
- Standard and customized classroom training
- Document design
- Single-source hardware and software documentation – online and hard copy
- Usability/effectiveness testing
- Newsletters and feature articles for technical trade and general circulation
- Comprehensive Policies and Procedures
- Multimedia authoring
- Online help systems and tutorials
- Business communications and PR
- Press Releases
- Audio and video scripts and interviews
- White papers